📄 Getting Started with Word 2021

Instructions: Answer all 25 questions. Enter your name and click Submit to see your score. After submission, answers cannot be changed.

1. Word 2021 is part of which suite of Microsoft applications?

  • A. Microsoft 365
  • B. Office 2021
  • C. Microsoft Works
  • D. Office Online

2. What is the ribbon in Microsoft Word?

  • A. A sidebar that lists all saved documents
  • B. A graphical menu panel at the top of the window that provides a central location for accessing commands
  • C. A pop-up toolbar that only appears when text is selected
  • D. The bottom status bar showing word count and zoom

3. The ribbon is made up of two parts. Which answer correctly names both parts?

  • A. Panels and Toolbars
  • B. Menu Bar and Shortcuts
  • C. Tabs and Command Groups
  • D. Sidebar and Quick Panel

4. Which ribbon tab contains the Clipboard, Font, Paragraph, Styles, and Editing command groups?

  • A. Insert
  • B. Design
  • C. Review
  • D. Home

5. Which ribbon tab contains commands for footnotes, citations, a Table of Contents, and an Index?

  • A. Review
  • B. Layout
  • C. References
  • D. Mailings

6. What does clicking the ^ button at the far right of the ribbon do?

  • A. Resets the ribbon to its default layout
  • B. Hides the ribbon to give more document screen space
  • C. Adds a new custom tab to the ribbon
  • D. Locks the ribbon so it cannot be changed

7. What are Dialog Box Launchers in the ribbon?

  • A. Large buttons used to open new documents
  • B. Small downward-arrow buttons in the bottom-right corner of some groups that open related dialog boxes
  • C. Shortcut icons stored on the Quick Access Toolbar
  • D. Pop-up notifications that appear when an error occurs

8. Which document view shows the document in read-only, full-screen mode where content scrolls side-to-side rather than up and down?

  • A. Print Layout
  • B. Draft
  • C. Outline
  • D. Read Mode

9. Which document view hides elements such as graphics, headers, and footers to help you quickly enter and edit text?

  • A. Web Layout
  • B. Outline
  • C. Draft
  • D. Print Layout

10. When you drag the Zoom slider to the left (or click the minus button), what happens to the document?

  • A. The document zooms in — content appears larger
  • B. The view switches to Read Mode
  • C. The zoom resets to exactly 100%
  • D. The document zooms out — content appears smaller

11. Which zoom option fits the page width to the width of the window?

  • A. One Page
  • B. Multiple Pages
  • C. Page Width
  • D. 100%

12. Where is the horizontal scroll bar located in the Word application window?

  • A. To the right of the document area
  • B. At the top, below the ribbon
  • C. At the bottom of the window, just above the status bar
  • D. Embedded within the document area margins

13. What keyboard shortcut opens the Navigation Pane to search through a document?

  • A. Ctrl + H
  • B. Ctrl + G
  • C. Ctrl + F
  • D. Ctrl + N

14. Which Immersive Reader option narrates the document text aloud as each word is highlighted?

  • A. Line Focus
  • B. Syllables
  • C. Text Spacing
  • D. Read Aloud

15. The Immersive Reader's Line Focus option can be adjusted to display how many lines in view at a time?

  • A. One, two, or four lines
  • B. One, three, or five lines
  • C. Two, four, or six lines
  • D. Any number of lines you type

16. The Microsoft Search feature lets you type what you're looking for and then provides a menu of matching commands. What else can you do from that Search menu?

  • A. Directly save the document to the cloud
  • B. Add commands to the Quick Access Toolbar or open Word Help on the typed topic
  • C. Open a web browser and search the internet
  • D. Automatically apply the most used command to the document

17. What is the default file type when saving a Word 2021 document?

  • A. .txt
  • B. .doc
  • C. .pdf
  • D. .docx

18. What does the AutoSave feature do, and what is its default interval?

  • A. Backs up to OneDrive every 5 minutes
  • B. Automatically saves the document in the background at regular intervals; default is 10 minutes
  • C. Saves only when you close the document; default is 30 minutes
  • D. Creates a copy of the document every hour

19. What keyboard shortcut is used to insert a line break (soft return) without starting a new paragraph?

  • A. Ctrl + Enter
  • B. Alt + Enter
  • C. Shift + Enter
  • D. Tab + Enter

20. The Text from File command on the Insert tab allows you to do what?

  • A. Save the document as a plain text file
  • B. Convert the document to PDF format
  • C. Import text from another file directly into the current document
  • D. Create a hyperlink to an external text file

21. When using the selection bar (the left margin area), what does a triple-click do?

  • A. Selects one line of text
  • B. Selects one paragraph
  • C. Selects all content in the document
  • D. Opens the Find and Replace dialog

22. When you drag a text selection by default in Word, what happens? And what key do you hold to change that behaviour?

  • A. It copies the text; hold Shift to move instead
  • B. It moves the text; hold Ctrl to copy instead
  • C. It deletes the text; hold Alt to paste instead
  • D. It formats the text; hold Ctrl to move instead

23. What does the Undo command (Ctrl + Z) do in Word?

  • A. Saves the document to the last saved state
  • B. Repeats the last action performed
  • C. Corrects unintended or erroneous actions and can be applied multiple times
  • D. Opens the AutoCorrect settings dialog

24. Which Window Views option enables you to scroll through two side-by-side documents simultaneously?

  • A. Arrange All
  • B. Split
  • C. New Window
  • D. Synchronous Scrolling

25. In which section of the Word Options dialog box can you change the Office Theme (e.g., Colorful, Dark Gray, Black, White)?

  • A. Display
  • B. Advanced
  • C. Proofing
  • D. General
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